Booking Terms and Conditions

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Terms & Conditions

Welcome to Serengeti Series Safaris! We’re thrilled to embark on memorable adventures with you. Please take a moment to review our terms and conditions outlined below:

Booking Confirmation:
– Your reservation with Serengeti Series Safaris is confirmed upon receipt of the agreed deposit or full payment.
– We will provide you with a booking confirmation detailing your itinerary and relevant details.

Payment:
– Payment in full is required prior to the commencement of your tour, unless otherwise agreed upon.
– We accept payment via bank transfer, credit/debit card, or other agreed-upon methods.

Cancellation and Refund Policy:
– Cancellations made by clients are subject to the following refund policy:
– Cancellations made 21 days or more prior to the tour start date: 50% refund.
– Cancellations made within 7 days of the tour start date: No refund.
– Serengeti Series Safaris reserves the right to cancel tours due to unforeseen circumstances. In such cases, a full refund or an alternative tour date will be offered to clients.

Health and Safety:
– Participants are responsible for ensuring they are medically and physically fit for the chosen tour.
– Clients with pre-existing medical conditions must inform us at the time of booking.
– Serengeti Series Safaris reserves the right to deny participation to any individual deemed unfit for the tour due to health or safety concerns.

Travel Insurance:
– We strongly recommend that all clients obtain comprehensive travel insurance to cover any unforeseen circumstances, including trip cancellations, medical emergencies, and loss of personal belongings.

Itinerary Changes:
– Serengeti Series Safaris reserves the right to alter tour itineraries due to weather conditions, road closures, or other factors beyond our control.
– We will make every effort to provide suitable alternatives and ensure minimal disruption to your experience.

Liability:
– Serengeti Series Safaris and its affiliates are not liable for any loss, injury, or damage to personal belongings during the tour.
– Participants are advised to exercise caution and adhere to safety guidelines provided by our guides and staff.

Code of Conduct:
– Clients are expected to behave responsibly and respectfully towards fellow participants, staff, and local communities.
– Any conduct deemed disruptive or harmful to the experience of others may result in termination of the tour without refund.

Jurisdiction:
– These terms and conditions are governed by the laws of [Jurisdiction]. Any disputes arising from the interpretation or implementation of these terms shall be resolved in the courts of [Jurisdiction].

By booking a tour with Serengeti Series Safaris, you acknowledge that you have read, understood, and agreed to abide by the terms and conditions outlined above. We look forward to creating unforgettable memories with you in the heart of the wilderness!

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Discover your preferred trip style and destination effortlessly. Connect seamlessly with local travel experts who will turn your dream into reality.

Discover your ideal journey, select your destination, and organize your tailor-made getaway with a local specialist in only three simple steps. Skip the hassle of scouring through numerous websites! Everything you need for your dream vacations in one convenient location!

Choose Serengeti Series Safaris for direct access to local experts. Take control of your travel by selecting your own expert and managing your costs. Rest assured, we guarantee transparency with no hidden fees or charges.

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Don't hesitate to write to us, and we'll do our best to address your queries promptly.

Call expert

+255 750 040 512

Write email

info@serengetiseries.com

Visit office

Mianzini - Arusha, Tanzania